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Is the customer always right? Yes, so better brush up on your customer service skills
A few weeks ago, I was at a shop where I witnessed a store manager and a customer arguing loudly. The customer was ranting and even said, “I’m a customer and you should respect even if I’m wrong!” He was obviously bordering on being obnoxious but yeah, he’s right....
Negative Feedback Or Positive Opportunity
We all like to receive praise and be told we're doing a great job. But what about when somebody tells you you're not doing such a great job? Do you ignore it and hope not to hear from them again? Do you go and make yourself a coffee and pray for the email to delete...
Family Friendly Careers for Mums
Family Friendly Careers - Jobs For Mums Many parents work outside the home, both out of necessity and desire. It is a blessing to be able to work and raise children. Along with the challenges, there are many rewards. In modern times, people’s places of work are...
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