I run a few Career related Groups on Facebook, one of which is a Mature Age Group. One of the members shared these details and it may be a good resource for those who need it, if you are fed up of being mucked around by your Job Providers.
AUSTRALIAN & VICTORIAN unemployed ‘registered’ and active jobseekers: tired of how you are being treated in the system, you are not alone.
Our government does not understand that transferring from one employment provider to another is NOT the answer to our unemployment crisis.
To find your way through the maze, You may find the below links helpful for the lodgement of official complaints
First point of call is to discuss your concerns regarding the employment service you receive with the ‘Site Manager’ of the employment service provider you attend. If there is little or no change, the following may assist –
Employment Provider Service Enquiries, Feedback and Complaints –
National Customer Service Line
1800 805 260 (free call from landlines)
Department of Employment
General Enquiries: 1300 488 064 (8am – 5pm nationally)
Employment Minister –
Senator the Hon Michaelia Cash
The Department of Education and Training (Victorian Training Guarantee)
Regarding access to Education and Training
1300 566 046
The Victorian Equal Opportunity & Human Rights Commission
Equal Opportunity, Human Rights and Discrimination
1300 292 153
RCSA – Governing body of Recruitment Ethics
Your local Member of Parliament (MP)
JOBSEEKERS WITH A DISABILITY:-
CRRS and National Disability Abuse and Neglect Hotline
Free Call: 1800 880 052
The Department of Social Services, Australian Government –
Regarding the wellbeing of people, families and those with disability
The Victorian Disability Services Commissioner
Free call: 1800 677 342
Need a voice:-
Disability Advocates in your region
Private Compensation Lawyers / Solicitors that specialise in Employment & Discrimination Law in your region.
Victoria Legal Aid – Free Legal Advice
Fair Work Commission
Fair Work Ombudsman