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NSW Fair Trading Commissioner Rod Stowe is reminding consumers in the state’s central west to act cautiously before signing up to training courses.

Concerned members of the public have advised NSW Fair Trading that itinerant marketers continue to appear to be operating in the Dubbo area.

Mr Stowe said unscrupulous door-to-door marketing was on the increase and had reached such a level of concern NSW Fair Trading and the Australian Competition and Consumer Commission had joined forces to investigate, expose and prosecute offenders.

Fair Trading has been informed that some Dubbo residents are being offered the use of a laptop for loan if they sign up for a training course, with the marketer claiming the cost of the course would be covered through the Commonwealth government’s VET FEE-HELP assistance scheme.

Commissioner Rod Stowe says consumers who signed up to training courses offered by door-to-door marketers over the past few days do have remedies, if they act fast to check the terms and conditions in any contracts they may have received.

“If you aren’t interested in completing the course, look for any mention of a census date or cooling-off period that allows you to cancel in writing without incurring debt,” Mr Stowe said.

“Consumers who sign up as a result of door-to-door marketing are automatically entitled to cancel consumer contracts within a 10 day cooling-off period under the Australian Consumer Law.”

Consumers who have been approached in the Dubbo area are encouraged to contact NSW Fair Trading’s customer service line on 13 32 20 or the Aboriginal enquiry line on 1800 500 330.

Mr Stowe said misleading marketing is illegal under the Australian Consumer Law and can attract penalties of up to $1.1 million.

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New Warning on Training Course Offerings in Dubbo | Department of Finance, Services and Innovation

New Warning on Training Course Offerings in Dubbo



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